Privacy Policy

Section 1. Corporate Identity and Data Controller

1.1. The data controller responsible for your personal information is BK Shop Ltd, a company registered and operating under the laws of England.

1.2. If you have any questions regarding this Privacy Policy, your statutory data rights, or how your information is handled, you can contact our dedicated support compliance officer strictly via email at our customer support inbox displayed on our Website.

Section 2. Personal Data We Collect

2.1. Identity and Contact Data: Your legal name, matching billing address, shipping address, email address, and telephone contact numbers.

2.2. Financial and Transaction Data: Bank card details, transaction totals, split invoicing breakdowns, and records of payments processed via secure third-party payment gateways.

2.3. Profile and Interaction Data: Your website account username, password credentials, previous purchase history, itemised custom parameters, and communications records regarding change-of-mind cancellations or Section 5.5 faulty/not-as-described claims.

2.4. Technical and Usage Data: IP addresses, login timestamps, device operating systems, browser configurations, and secure cookie variables to monitor shopping sessions.

2.5. Customisation Data: Bespoke names, custom specifications, handling metrics, or physical items submitted for autograph processing.

2.6. Age Verification Data: For purchases of age-restricted goods under Section 18 of our Terms, your name, address, date of birth, or valid photographic identification documentation (such as a passport or UK driving licence) are securely processed.

Section 3. Legal Bases for Processing Your Data

3.1. Performance of a Contract: We process your personal information, address variables, and billing line items to fulfil our contractual obligations to deliver your purchased goods or execute your requested Service(s).

3.2. Compliance with a Legal Obligation: We process age verification records to meet mandatory requirements under UK age-restriction legislation, and retain corporate records to satisfy English tax frameworks.

3.3. Legitimate Interests: We process structural fraud risk alerts, defend our storefront from contract chargeback abuse under Section 4.6, enforce user account blocks for systematic cancellation patterns, and conduct inventory allocation auditing.

Section 4. Secure Third-Party Data Sharing

4.1. Age Verification Services: Your name, date of birth, and address values are securely processed and verified via our independent, third-party authentication infrastructure. This process confirms consumer eligibility and legal age minimums before any age-restricted stock is dispatched.

4.2. Merchant Services and Payment Gateways: Your payment data is fully itemised, split, and securely routed directly through encrypted third-party merchant clearers. BK Shop Ltd does not store raw credit or debit card data on our central databases.

4.3. Courier and Logistics Infrastructure: Your delivery addresses, telephone numbers, and order requirements are securely passed to our logistical courier networks. Couriers utilise this data to execute physical drop-offs and enforce door-step “Challenge 25” identification checks under Section 18.5.

4.4. Debt Collection and Litigation Channels: If a customer commits a material breach of contract via chargeback abuse or debt creation under Section 4.6, your full personal information, itemised invoices, and delivery logs will be disclosed directly to debt collection channels, legal representatives, and the County Court.

Section 5. International Data Transfers

5.1. To execute cross-border orders and handle shipping requirements outside of England under Section 7 of our Terms, your delivery credentials may be transferred to international courier networks.

5.2. Any data shared outside the United Kingdom is strictly handled under standard contractual clauses or equivalent legal mechanisms to guarantee your personal data remains fully protected.

Section 6. Data Retention and Abandoned Stock

6.1. We store your identity, contact, and invoicing history for a minimum of six (6) years to comply with English corporate tax tracking laws and statutory litigation limits.

6.2. Abandoned Trade-In Data: In accordance with Section 19.2 of our Terms, if a customer’s submitted trade-in stock is rejected and legally abandoned after thirty (30) days, any temporary associated metadata or item description logs will be safely deleted or permanently archived.

6.3. Age Log Retention: Core logs proving a customer successfully passed a third-party age verification check are securely archived to demonstrate legal compliance to regulatory bodies. Raw digital images of driving licences or passports are immediately deleted or tokenised and are never permanently stored on our servers.

Section 7. Security and Data Protection

7.1. BK Shop Ltd employs premium Secure Socket Layer (SSL) encryption, firewalls, and data access restrictions to safeguard your personal records from unauthorised disclosure, alteration, or theft.

7.2. Access to your data is strictly limited to authorised staff members who require the information for order fulfilment, reconditioning service operations, or administrative dispute auditing.

Section 8. Your Statutory Data Rights

8.1. Under UK data protection laws, you possess the absolute right to request access to your personal data, demand the correction of inaccurate records, or object to specific processing actions.

8.2. Restriction on Deletion Rights: Please note that your right to be forgotten or have data erased does not apply to transactions, invoice splits, or identity logs required for ongoing performance of a contract, compliance with English tax laws, or the lawful pursuit and defense of legal claims before the County Court.

Section 9. Cookie Policy Framework

9.1. Our Website uses small text files called cookies to maintain your shopping cart configuration, store secure login credentials, track session parameters, and feed analytical security frameworks.

9.2. You retain the absolute right to disable non-essential cookies via your browser preference panel, though doing so may prevent certain site features, basket totals, or checkout processes from functioning correctly.