Advice

Our Advice to You

Clean and Protect

When purchasing a new or second-hand console, the first steps should always be to clean it thoroughly and then apply protective measures. Cleaning removes any dust, grime, or bacteria, ensuring the console is in optimal condition, while protective wraps or cases help safeguard against potential damage and enhance its longevity. Prioritising these actions will not only keep your console looking good but also functioning well for years to come.

Cleaning a second-hand console is simple and does not require opening it, as it's best to avoid disassembly unless necessary for specific maintenance like fan access. Using tools like a vacuum with a dusting brush and a hairdryer on a cold setting can effectively remove dust and debris without the risk of damaging internal components.

After cleaning, using a protective wrap for your console is a great idea, as it not only adds a unique look but also safeguards against minor damage like cracks and stains. These wraps are widely available online, can be easily applied, and offer the flexibility to change or remove them whenever desired, allowing you to keep your console looking fresh and protected.

For handheld devices like the Nintendo Switch, utilising the proper protection is crucial to prevent accidental damage. A high-quality screen protector is essential to shield the display from scratches, while protective wrapping can provide added security without compromising the device's ability to fit in the dock. Considering that protective cases may not always accommodate the dock well, these alternatives ensure your Switch remains safe and functional.

Online Gaming

While the Xbox One is recommended for online gaming due to its security and lower susceptibility to hacking or jailbreaking, it's worth noting that the requirement for personal details during setup may deter some users. Ultimately, the choice of console may depend on individual preferences for privacy versus online gaming capabilities.

If you're primarily interested in online gaming, the Xbox One is highly recommended as your sole console choice, while alternate options for offline gameplay are detailed on our recommendation page. This way, you can ensure you have the appropriate setup for your gaming preferences.

It's crucial to approach online gaming with caution; always remember that interactions can involve unfamiliar individuals, making it essential to treat everyone as a stranger unless you know them personally. Prioritising your privacy and safeguarding your personal information should always be a top concern while gaming online.

While we may ruffle some feathers with this statement, companies are welcome to send us a free console along with their arguments for why their device should be the exclusive choice for online gaming; who knows, it might persuade us to reconsider our stance!

We have no plans to buy or sell Xbox consoles at this time, but should we encounter some in the future, we remain open to exploring options and possibilities.

Digital Games

Digital games indeed provide convenience and often lower prices; however, buyers must be mindful of significant risks such as the inability to resell titles and the threat of account bans that can jeopardise access to purchased content. The rise of online censorship complicates matters further, as seen with the figure "Trump Truck" from Skylanders, which faced misunderstandings over its title leading to account-related issues. Such situations can result in frustration and loss of access to games, constraining consumer freedom of choice and speech, and ultimately wasting valuable time. Therefore, it is crucial for consumers to understand these complexities when opting for digital game purchases.

We advise against purchasing digital games unless they are inexpensive enough that losing access wouldn't be a significant concern. Instead, we recommend buying physical copies of games, as they offer more ownership and resale options. If you choose the physical route, consider making a backup of the game to ensure you can use it on the consoles we recommend on our other page, providing a reliable way to access and enjoy your games without the risks associated with digital formats or damaging the disc. This approach not only preserves your access but also allows you to benefit from potential increases in the game's value over time, making physical copies a smarter investment.

Online Purchases

When buying online, especially on consumer-to-consumer platforms like Vinted, it's crucial to thoroughly review the terms and conditions, as these platforms operate under different standards than retail businesses. Many consumers may not fully understand that Vinted allows dishonest practices by individual sellers, which can lead to frustration when items don't match their descriptions. Additionally, the burden of return postage when an item isn't as described arguably conflicts with consumer rights protections, and Vinted's threats to restrict accounts for initiating chargebacks add to this concern. It is essential for consumers to be aware of these policies and their rights under the Consumer Rights Act when engaging in online transactions.  

We have an ongoing guide to buying and selling, which will be available in our shop as soon as it's finished; we're currently awaiting final outcomes to ensure it provides the best information possible.

Controllers

When purchasing second-hand controllers, particularly for PS4 ,Xbox One and onwards, it's important to be cautious about the source. Tools like Gamepad Tester make it easy to verify a controller’s functionality, so sellers should ideally test their products before listing them for sale; selling untested controllers without clear disclosure can indicate carelessness or dishonesty. To avoid wasting time and money, buy controllers from reputable sources or platforms, ensuring they are sold as fully functional unless the price reflects a "spares or repairs" condition. Always prioritise sellers who can prove their items work well to safeguard your purchase.

Physical Games

When purchasing physical games, it's crucial to understand whether you're buying for personal enjoyment or resale, as each scenario entails different considerations regarding value and protection. For personal purchases, aim to pay no more than the CEX voucher price when buying from consumers, as there’s little recourse for buying without consumer protections. If buying for resale, focus on in-demand titles or those with a reliable market, particularly for consoles that can’t be easily modified—such as Xbox One and PS5 games—to avoid inventory that may depreciate due to piracy and modding trends.

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